A bead stuck? Let’s take a look.
Try the tips below first. If you need more help, include your device model, Android version, game version and level number.
Why have the beads stopped?
A color in a pipe may be waiting for another color to open a route. Tap a group in a pipe to recall unplaced beads, then try a different group. Hints can help you choose a next step.
How do I earn three stars?
Finish without a recall for three stars; one or two recalls earn two, and more earn one. Hints and speed changes do not cost stars. Stars do not block the next level.
Where are language and audio settings?
Tap the gear at the top right to choose Chinese, English, Japanese or Korean, and adjust music, sound and completion haptics. The first launch defaults to Chinese.
Can I restore progress on a new phone?
There is no account or cloud save. Progress is stored locally. Android backup and restoration depend on your device settings, and we cannot guarantee recovery on another device. Check before clearing app data.
Can I play offline? Are there purchases?
Version 1.0 works offline with no account, ads or in-app purchases. Email, this website and Google Play require a network connection.
Contact support
Include only what we need to investigate. Check screenshots for personal information before sending.
support@beadparade.wenlivo.comBead Parade 1.0 / Android